Privacy Policy
Effective Date: 21-May-2024
This Privacy Policy describes how Bharat UrbanWallah private limited ("we," "us," or "our") collects, uses, and discloses your personal information when you use our mobile application, UrbanWallah (the "App").
Information We Collect
We collect several different types of information for various purposes to improve our services to you.
Information You Provide Directly:
Account Information: When you create an account, we collect your name, email address, phone number, and password (hashed and salted).
Profile Information: You may optionally provide additional information to your profile, such as billing and shipping addresses, date of birth (for age verification purposes only), and preferences.
Payment Information: We use a secure third-party payment processor to collect your payment information, such as credit card details. We do not store your full payment information on our servers.
Communication Information: When you contact us or participate in surveys, we may collect your name, email address, and the content of your communication.
Information Collected Automatically:
Device Information: We collect information about the device you use to access the App, such as your device type, operating system, IP address, browser type, and unique device identifiers.
Usage Information: We collect information about your activity on the App, such as your browsing history, search queries, and products viewed or purchased.
Use of Your Information
We use the information we collect for various purposes, including:
To provide and operate the App
To process your orders and deliver products
To communicate with you about your account, orders, and promotional offers
To personalize your experience on the App
To improve the App and our services
To prevent fraud and maintain the security of the App
To comply with legal and regulatory requirements
Sharing Your Information
We may share your information with third-party service providers who help us operate the App and provide our services. These third-party service providers are obligated to protect your information and use it only for the purposes we disclose.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Your Choices
You have several choices regarding your information:
You can access and update your account information at any time.
You can unsubscribe from marketing communications by following the instructions in the emails we send you.
You can choose to delete your account by contacting us.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.
Children's Privacy
Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@urbanwallah.com
Important Note:
This is a sample privacy policy and may need to be modified to comply with all applicable laws and regulations in India. It is recommended that you consult with a lawyer to ensure your privacy policy is compliant with the Information Technology Act, 2000 and any other relevant Indian laws.